Refund and Return Policy

At CozyCove, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return any unworn and unused items within 30 days of receiving your order for a full refund. Items must be in their original packaging with all tags attached.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@cozycove.com with your order number and the reason for the return. We will provide you with a return shipping label and instructions.

3. Refund Process
Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Non-Returnable Items
Some items may be non-returnable, including customized products and final sale items. Please check the product description for details.

5. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

If you have any questions about our Refund and Return Policy, please contact us.