Refund and Return Policy
At Partify, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team via email or phone to request a return authorization.
- Pack the item securely in its original packaging.
- Include a copy of your receipt or proof of purchase.
- Ship the item to the address provided by our customer service team.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
4. Non-Returnable Items
Some items are non-returnable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
5. Exchanges
If you need to exchange an item for the same item, please contact us. We will guide you through the exchange process.
6. Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to a defect or error on our part.
For any questions regarding our Refund and Return Policy, please contact our customer service team.