Refund and Return Policy

At Gourmet Haven, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we have established the following Refund and Return Policy.

1. Return Eligibility
Items may be returned within 30 days of receipt if they are unopened, unused, and in their original packaging. Perishable items are not eligible for return.

2. Return Process
To initiate a return, please contact our customer service team at support@gourmethaven.com to obtain a Return Authorization Number (RAN). Returns without an RAN will not be accepted.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at support@gourmethaven.com.

6. Contact Information
If you have any questions regarding our Refund and Return Policy, please reach out to us at support@gourmethaven.com.