At SpiritCraft, we want you to be completely satisfied with your purchase. This Refund and Return Policy outlines the conditions under which you may return products.

1. Eligibility for Returns
You may return unopened and unused products within 30 days of receipt for a full refund. To be eligible, items must be in their original packaging.

2. Non-Returnable Items
Certain items, such as opened spirits or customized products, are non-returnable. Please check the product description for specific return eligibility.

3. Return Process
To initiate a return, please contact our customer service at support@spiritcraft.com to obtain a return authorization. Include your order number and reason for the return.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping service for returns.

6. Exchanges
If you wish to exchange a product for a different item, please follow the return process and place a new order for the desired item.

7. Contact Us
For any questions regarding our Refund and Return Policy, please reach out to us at support@spiritcraft.com.