Refund and Return Policy
At Vinyl Vibes, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period: You may return any item within 30 days of receipt for a full refund or exchange, provided the item is in its original condition and packaging.
2. How to Initiate a Return: To initiate a return, please contact our customer service team at support@vinylvibes.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.
3. Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items: Certain items are non-returnable, including opened vinyl records and any items marked as final sale.
5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our return policy, please feel free to contact us.