At SereneNest, we are committed to providing you with timely and efficient shipping for your wellness products. This Shipping Policy outlines our shipping practices and procedures.

1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available shipping methods will be displayed at checkout based on your location.

2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

3. Shipping Rates
Shipping rates are calculated based on the weight of your order and your shipping location. You can view the shipping costs at checkout before completing your purchase.

4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.

5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, and it is the customer’s responsibility to pay these fees.

6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at support@serenenest.com within 7 days of receiving your order, and we will assist you in resolving the issue.

7. Contact Us
If you have any questions about our Shipping Policy, please reach out to our customer service team at support@serenenest.com.